Our client, a leading law firm renowned for its exceptional legal services, is seeking to hire a Front Office Associate for their branch in Nairobi.
The role holder will be responsible for handling all front desk activities, ensuring an excellent experience for visitors and clients. The successful candidate must be neat, have a relevant Degree, must have not more than one year of experience as a front office executive in a busy environment.
Key Responsibilities
- Handle all visitors and enquiries at the reception desk.
- Manage visitors’ appointment schedules.
- Welcome and serve refreshments to clients and visitors.
- Maintain a contact list for all clients and/or visitors.
- Undertake switchboard duties; answer and manage all telephone calls in a courteous and professional manner, redirect calls to the intended recipients, respond to general enquiries, take and relay messages for members of staff.
- Receive, acknowledge, sort and distribute all incoming and outgoing mail and documents.
- Record and dispatch all outgoing mail.
- Manage the boardroom and meeting rooms bookings.
- Ensure the reception area, meeting rooms, and boardroom are always neat and clean.
- Represent the firm in a modest and professional manner.
- Typing or drafting correspondence.
- Perform any other duty assigned by the Supervisor in line with the Administrative Assistant role.
Qualifications
- Must have a relevant Bachelor’s Degree.
- Must have not more than one year of experience in Front Office Management.
- Must have excellent communication skills.
- A positive attitude and strong interpersonal skills.
- Ability to prioritize work and manage time effectively.
- Excellent organizational skills.
- Proficiency in MS Office.
- Honest, trustworthy, and experienced handling multicultural clientele.
- High level of organization, multitasking, and timeliness.
- Experience working in a busy and fast-paced environment.
Summit Recruitment and search Africa upholds a steadfast commitment to sustainability, inclusivity, and equality as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.
We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.
*** Summit Recruitment & Search, as a policy, does not charge any fee as a pre-employment or post-employment requirement***
